Privacy Policy

The Mind Math Academy — themindmath.com

 

The Mind Math Academy (“Academy”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect through themindmath.com and our course registration process, how we use it, who we share it with, and the choices and rights you have. By using this website or enrolling in our courses, you consent to the practices described here.

1. Information We Collect

We collect the following categories of personal data:

• Student information: full name, current class/grade.
• Parent/Guardian information: name, email address, phone number, country, city.
• Registration details: the course/programme you enquire about or enrol in, and any message or additional information you provide in the registration or contact form.
• Payment information: when you pay via UPI, card, net banking, or bank transfer, the transaction is processed by our payment provider(s); we do not store your full card, UPI PIN, or bank login details on our servers.
• Communication data: messages you send us via WhatsApp, email, phone, or the website’s chat widget.
• Website usage data: standard technical data such as IP address, browser type, and pages visited, collected automatically for security and analytics purposes.

2. How We Use Your Information

We use the information collected to:

• Process your course registration and enable enrolment in the selected programme.
• Communicate with you regarding class schedules, fee payments, trial classes, and academic progress.
• Respond to enquiries made via the contact form or WhatsApp.
• Send you updates, offers, or newsletters about our courses (only where you have not opted out).
• Improve our website, courses, and teaching quality.
• Comply with applicable legal, accounting, or regulatory requirements.

3. How We Share Your Information

We do not sell your personal data. We may share it only with:

• Payment processors (e.g. our UPI/card/net-banking payment gateway) — solely to complete your transaction.
• Communication tools (e.g. WhatsApp Business, email service providers) — to respond to and communicate with you.
• Our coaches/instructors — limited to the information needed to conduct classes and track a student’s progress.
• Government or regulatory authorities — only where required by applicable law.

We do not share your data with third parties for their own independent marketing purposes without your consent.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies (such as analytics tools) to understand how visitors use the site and to improve user experience. You can disable cookies through your browser settings; some website features may not function correctly if you do so.

5. Data Retention

We retain personal data for as long as necessary to provide our services, maintain academic and payment records as required by law, and resolve any disputes. You may request deletion of your data as described in Section 7 below, subject to our legal record-keeping obligations.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under India’s Digital Personal Data Protection Act, 2023, and applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to our legal retention obligations.
• Withdraw consent for marketing communications at any time.
• Raise a grievance regarding how your data is handled (see Section 9).

8. Children’s Privacy

Our courses are designed for students in Classes 3–10, many of whom are minors. Registration and payment must be completed by a parent or legal guardian, who provides consent on the student’s behalf for the collection and use of the student’s information as described in this Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will indicate when changes were last made. Continued use of the website after changes constitutes acceptance of the revised Policy.